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Our Raw Straight hair is presented in its most natural state and imported directly from Southeast Asia, remaining completely unprocessed to preserve its natural texture and body.
Each bundle is sourced from a single donor, preserving subtle texture variation and natural density. Because the hair is completely unprocessed, it carries a soft body rather than a flat finish, creating a realistic, effortless look once installed.
Processing
All units are carefully prepared and inspected prior to shipment. Processing times vary depending on the product selected and are separate from shipping time. Please refer to individual product descriptions for specific timelines.
Orders are processed during standard business days (Monday–Friday, excluding holidays).
Shipping & Transit
Once your order has been shipped, tracking information will be sent to the email provided at checkout.
Once an order has been handed over to the shipping carrier, Stellé Luxe Hair is not responsible for lost, delayed, or damaged packages. Any issues that occur during transit must be resolved directly with the shipping carrier.
Expedited shipping applies to transit time only and does not reduce processing time.
International Orders
We proudly ship internationally.
International orders may be subject to customs duties, import taxes, and additional fees determined by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delivery timelines for international orders vary by location and may be impacted by customs processing.
Shipping Information
Customers are responsible for ensuring accurate and complete shipping details at checkout.
We strongly encourage selecting a shipping option that best suits your delivery needs.
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